Unable to add Payment Method
I can t add any credit card to my account. I tried 6 different credit card master, visa, American Express and debit. No luck. I couldn’t buy any thing for 1 year. Is this Facebook Oculus!!! Why you bought oculus!!! To make more harder to serve oculus services!!! That is enough for me. Just solve my problem. You have big problems but no one can see these and no one try to solve it on your team!!!!
different computers, different networks, different credit card types AND NO LUCK TO ADD NEW PAYMENT METHOD.
Some of screenshots:
oculus.com ErrorOculus App Error
They are solved my problem with these error screen shots.
When open support ticket, you have to tell them to provide these question answers;
- Recently made a successful online purchase from a US merchant?
- Check to see if the financial institution placed any restrictions
- Try another network connection type
- Try another network location
- Try different combinations of the area/zip code
- Restart the device
- Try another device
- Try another payment method
I recommend that you send the answers to these questions in your first ticket message to reach a quick solution. My problem solved in two weeks. I don't know why I get this error. They did not explained anything to why occurs this problem.
I hope anyone can solve who gets these error messages. Now, i can add payment methods to my account.