Forum Discussion

Anonymous's avatar
Anonymous
2 months ago

Unable to Log Into Old Oculus / Meta Account – “Validation Error” Before 2FA Code Sends

Hi, I’m trying to regain access to my Meta account that was originally created as an Oculus account years ago as I’m considering upgrading from my original quest 1 to a quest 3. I believe the accoun...
Meta Account
Meta Quest
Choleni's avatar
Choleni
MVP
2 months ago

Hi Anonymous​ 🙂

Maccyb123​ is correct about the deletion of old Oculus accounts. 

But since you are still receiving emails, you probably did the migration.

Reach out to support abou your 2FA issue.

You can do that via email,chat or WhatsApp here:

Get Support

or by sending MetaStoreHelp​ here in the forum.

Click on their name, then click the "message" button.

Good luck🤞

Anonymous's avatar
Anonymous
2 months ago

Hi Choleni​ 

thank you for this help, I used the link to reach out to support and they’re hopefully addressing the issue for me.