Unable to set up parental supervision
Hey, so, I'm under 18 and I can't set up parental supervision due to my account not being eligible or a technical error, I've tried so many ways to get it to work but it keep giving me the same error...
Forum Discussion
The issue is that it is a teen account and I'm able to pay for things like horizon+ without a parent but it used to be an adult account. And whenever I try getting it supervised, I can't because it's either ineligible or there's an error. My issue is that it won't let me and my mom and I can't troubleshoot it.
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I sent a message a little bit ago
Hey there coffeecat350,
We just wanted to let you know that we got your message and that we'll be with you shortly.
HELLO! I am currently having the same issue with my daughter's account. All of sudden 5 hours ago the supervision was removed. My daughter has never had an adult account it has always been a teen account as she is still under 18. I am getting the same errors with no resolve in site. I sent in several bug reports with no resolve. Are you able to assist with this?
