Hey there,
We saw your post and wanted to lend a hand!
Experiencing issues with the tracking not working as intended can be far from ideal, especially when you've just got home after a long day and all you want to do is to sit back and relax while enjoying some of your favorite games! We would love to provide you with the assistance needed and to do this we will leave a few troubleshooting steps we would like you to attempt below. Please follow the below steps as we would greatly appreciated:
1. Make sure the tracking is turned on:
- By default, the headset will use 6DoF tracking, unless it has been turned off in the Guardian settings panel or lost tracking while in VR.
- Click on Quick Settings (clock) in the universal menu.
- Select Settings.
- Select Movement Tracking.
- Locate Headset Tracking.
- Make sure Headset Tracking is enabled.
- Clear your boundary history.
2. Clear your boundary history:
- Bear in mind that if you have multiple accounts on the same headset, boundary history will be cleared for all accounts, not just the account you are currently using.
- Press the Oculus/Meta logo on your right controller.
- Click on Quick Settings (clock) in the universal menu.
- Select Settings.
- Select Environment setup.
- Select Boundary.
- Locate 'Clear boundary history' and click Clear.
- Redraw your Guardian boundaries by selecting 'Create new boundary' from the Boundary settings menu.
If the above steps don't solve the issue please don't hesitate to get in touch with us privately! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
Next, click "Send a Message" to privately message us!
Please remember, you must be signed into the community first to send us a private message.
We hope to hear from you soon!
