Forum Discussion

star.commander.2022's avatar
star.commander.2022
Honored Guest
3 years ago
Solved

Using one account for multiple devices

Hello,

I'd like to create one account (for a classroom) but use that account across multiple Meta Quest 2 devices.  I would  primarily be using it to engage with VR content on YouTube.  Is this possible?

Headset
Meta Quest 2
Multi User Accounts
multiple devices
one account for multiple devices
sharing an account
  • TheAntiSocializer's avatar
    TheAntiSocializer
    3 years ago

    star.commander.2022 You can have as many headsets as you would like under 1 account, yes.

     

    However if there's multiple headsets logged into said account at once, they wouldn't be able to use the same application. 

     

    This would also kind of throw off the cloud backup since its trying to overwrite one backup with one from a different headset at the same time. 

18 Replies

  • TheAntiSocializer's avatar
    TheAntiSocializer
    Retired Support
    3 years ago

    star.commander.2022 You can have as many headsets as you would like under 1 account, yes.

     

    However if there's multiple headsets logged into said account at once, they wouldn't be able to use the same application. 

     

    This would also kind of throw off the cloud backup since its trying to overwrite one backup with one from a different headset at the same time. 

  • Nadene2's avatar
    Nadene2
    Explorer
    3 years ago

    Hello,

     

    I am very interested in an answer to this question.  I am in the same boat.  I have multiple Meta Quest 2 headsets that I need to set up for classroom use.  The only difference is that we would be using a 3rd party VR software.  

     

    • MetaQuestSupport's avatar
      MetaQuestSupport
      Community Manager
      3 years ago

      Hi there! We appreciate you letting us know your experience with your multiple devices and would be more than happy to get you the information you need and deserve! When activating a device you do need an account per headset so it can be played together with a few others. At the time being there is not a way to use the devices under the same account at the same time as it will cause them to sign out from the account if played together. 

       

      We appreciate your patience and your understanding and if you ever have any other questions in the future don't hesitate to reach out! 

      • angelbears's avatar
        angelbears
        Honored Guest
        3 years ago

        Is there any way that my wife and I can play against each other. Forever darts will sign one of us out. If not now are you working on that for the future and do you have an eta on that? Thanks. 

         

  • benearbehere1's avatar
    benearbehere1
    Honored Guest
    2 years ago

    Totally agree! It would be helpful to make sure buyers are aware of this issue with the devices. We bought 2 for Christmas thinking we could use play games together etc. is Meta working to address this? Apple Music and other platforms seem to have figured out how to manage similar challenges. 

    • edenslays.2024's avatar
      edenslays.2024
      Explorer
      2 years ago

      Did you get this sorted? Ive just bought 2 for my kids that I wanted to manage, i got one set up fine, but as soon as I added the other to the account it overwrote the profile, so now my son has my daughters username and im very confused

      • MetaQuestSupport's avatar
        MetaQuestSupport
        Community Manager
        2 years ago

        Hey, edenslays.2024! We would like to invite you over to our private messages so that we can better assist you and request some basic information to take a further look into your issue and see what's going on with your account. 

         

        Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

  • MetaQuestSupport's avatar
    MetaQuestSupport
    Community Manager
    2 years ago

    Hey there, benearbehere1. We hear you and know how this may have put a damper on your VR experience, and it is not something we like to hear. We would like you to know that our engineers and developers are always looking for ways to improve features and the experience for all of our Quest users. If you have any ideas or feedback about how to improve the parental control features for this, we encourage you to make a suggestion in the ideas forums. If you have any other questions or concerns, feel free to reach back out. Thank you for your understanding.

  • DeafyPro's avatar
    DeafyPro
    Honored Guest
    9 months ago

    I recently bought Quest 3S, and since I already have Quest 3, I would like both to have the same account, but 3S will have app sharing features and a second account for other in my family to use, to enjoy Quest+ subscription that I have. Is this possible? I will be picking up my new Quest 3S tomorrow.

    • Exceleron's avatar
      Exceleron
      Explorer
      9 months ago

      Yes, it is possible. You need to set it up. Also, have you know about referral credit for the store you can get?

      • DeafyPro's avatar
        DeafyPro
        Honored Guest
        9 months ago

        Yes, I am aware, but isn't it going to make Batman game belonged to the new account that set up? Or can I just redeem it with my own account?