Forum Discussion
mate!!! I thought I was the only one with this problem!!! I don't just have one of your problems but exactly all the ones you listed.
but the volume slider also works in the youtube app.
Wow so we are not the only one who has same problem im from south korea and i checked other korean VR communities they also has same problem so i think it wasnt only me who has problem it all people in the world using Meta quest they have same problem lol and yes i also can change volume on youtube app thats why its not problem of device or other third party apps problem its ONLY meta horizon OS problem!
so i got some emails from meta quest help center and they said they need to check of this issue and to deliver technical team
so only thing i can do is waiting their next emails
and i think its just problem of their new OS update v74.1020 becuz when i did factory reset and OS is v74 and with v74 i dont have any problem
i cant believe Meta such as big company has problem with their OS update everytime
and also cant understand still they dont support other languages to change physical keyboard to use lol
anyway i will update if i have new email
- TomCgcmfc9 months agoMVP
madebyrsh Always an mystery as to why some always have update problems and some, like myself, don't. With my Q3 I have the latest non-ptc v74 Build 5070966.19510.510 (not sure what you refer to as v74.1020 ?) and this is working very well with everything; standalone VR/MR and PCVR with Link and Air Link (with latest non-beta meta link pc app 74.0.0.675.347),
I don't quite understand when your said; ' when i did factory reset and OS is v74 and with v74 i dont have any problem '. Does this mean doing a factory reset fixed things? Anyway, if you're still having issues I suggest that if you are enrolled in the Meta PTC program that you opt out of this (using your smartphone app) and do another factory reset. May or may not help if you were already on PTC so you may need to wait for the next update (v75?) in order to sort this out.
Otherwise, I think all you can do is continue to work with meta support on all this. I guess there's always a chance that your issues are hardware related and you may need a replacement. Sorry, as a user, I can't be of more help so I'll sign off this thread now. Good luck mate and cheers.
- shuaibird9 months agoExplorer
I've recently purchased a brand-new Meta Quest 3 (from Japan) and activated it about half a day ago.
Before pairing it with my Meta account, the system automatically updated to the latest version, with a build number matching yours exactly 5070966.19510.510.
I’ve encountered the same volume control issue in the Quick Settings menu. The volume slider is non-functional—it neither adjusts the volume nor reflects changes made using the physical volume buttons. However, the volume slider under Settings > Audio > Volume works as expected.
Regarding the floating volume UI that appears when pressing the physical volume buttons, I noticed that it only fails to display when the Quick Settings menu is open. Otherwise, it appears / updates as expected. I’m not sure if madebyrsh experiences the same behavior.
Since my device is brand new and this issue persists, I believe this is a bug newly introduced by this new build. I'm not sure why the same build works for some devices while fails on other devices though.
- madebyrsh9 months agoExplorer
Hi thanks for sharing your situation
im totally same problem with you
About floating volume UI problem
I have same issue
anyway it delivered technical support team of Meta
i will update when i get answer
- madebyrsh9 months agoExplorer
You can check v74.1020 on the software update menu build number is same but version name is different
if you cant check that update
maybe you didnt get that updates yet
i cant understand Meta release update not for everyone there is queue for users
You might be didnt get this updates yet
anyway i tried factory reset becuz meta said i have to do but didnt fixed my problem
so my issue is delivered to technical support team so just wait there new email
thanks for you reply