Forum Discussion

BlindSniperr's avatar
BlindSniperr
Honored Guest
24 days ago

Very nice and streamlined login process (:

Can't login to my original account (@BlindSniper) because i don't have a recovery code and when I ask for confirmation code to my phone number it never arrives. 

I know all of my details - email, password etc.

But I can't login because Meta can't send a code. I'm locked out because I "sent too many requests".

Well, I wouldn't if you would send me the first one.

 

I created this whole new account just so I can access Oculus. But now I can't access my library with my purchased apps because guess what - all of them are tied to my original account (: 


Meta Account
Meta Quest 2

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    24 days ago

    Hello BlindSniperr !

    Thank you for reaching out and sharing the details of your login issue. We understand how unexpected it must be to be locked out of your original account and unable to access your purchased apps.
     

    To assist you further, please send us a private message so we can look into this together. You can do so by selecting our name to get to our profile page, or by clicking here: https://metaque.st/CommunitySupport. Next, click “Send a Message” to privately message us. Please remember, you must be signed into the community first to send us a private message.

    We’ll be glad to help you regain access to your account and library.