Forum Discussion

IceJellie's avatar
IceJellie
Explorer
2 years ago
Solved

VR Chat Error "Oculus platform error during user proof check timeout during fetching DSAT"

VRChat for some reason keeps giving me that error and it won't load after that. I can't even press the "Okay" button. Is this an issue that many people are experiencing, or is it just me? The error t...
App (Desktop)
Error
games
games and apps
Headset
Oculus error
standalone
VR chat
  • ella.hattum's avatar
    ella.hattum
    2 years ago

    I don't know if you still have this problem but I did to and I fixed it. I downloaded vrchat on my PC, made sure my world and avatar where vr compatable. Then I opened vrchat through my phone on the oculus app and it worked. I changed my wifi and reset my headset to. Hope this helps

  • Omega_Ooo's avatar
    Omega_Ooo
    10 months ago

    Finally, I found a method that would be reproducible!
    I tried a solution that others have had success with and it worked! (without pc)
    Here's how

    Press the power and volume buttons at the same time for 15 seconds and wait for the android character to appear. (In my case it came out with the word “no command”)
    Then do the same thing again.
    Finally, restart vrchat.

    I did this and it fixed it! If it cured you too, please spread the way as a reproducible method! Have a nice VR life!

    (Thank you for found the solution Soadling2.0)

ffsdfsdfs.2023's avatar
ffsdfsdfs.2023
Honored Guest
2 years ago

Yea the same thing is happening to me in the past hour. I did the same tips meta said as well. I don't know what to do now.

MetaQuestSupport's avatar
MetaQuestSupport
Community Manager
2 years ago

Hey there, ffsdfsdfs.2023! We see you're also reporting the same error message as IceJellie, and we absolutely want to do our best to get to the bottom of this issue! To clarify with you both, is this the only app on your headset having these issues? Is your headset and Meta Quest mobile app completely up to date with the newest software? Also, have you tried launching this app directly from your library in the Meta Quest mobile app? Please keep us updated and we can continue from there! 

  • Minkiller777's avatar
    Minkiller777
    Honored Guest
    2 years ago

    I'm having the same problem and I don't have a PC do I just get a new one or what I really want to keep playing 

    • IceJellie's avatar
      IceJellie
      Explorer
      2 years ago

      Just hope that Meta or Vrchat will fix this soon. Other than that.. play RecRoom 🙂

       

      p.s. If you have the money, I recommend buying a PC. It's worth it since you can play other VR games that are not on the Quest store. Plus, with a PC, you can also do much more than just VR gaming. Also, VRChat on Quest lags a lot when you're playing on graphic demanding worlds, so.. PC ftw.