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GD_Gaming's avatar
GD_Gaming
Honored Guest
13 days ago

Vr Headset forever Searching For Updates

Hello im a Quest 2 user and when i was trying to get the latest version of the Quest 2 and when i did get it, it told me version 74.0 but the latest version is v83 and im far behind but when i checked for searching for updates it wont show me the updates it keeps saying searching for updates forever and when i exit and go back in to see if it found an upate the OculusOS just crashes on me. I it all started because i trie calling my friend on the horizon app in vr it told me i needed a software update but its searching forever never stops. do i have to factory reset or get a new Vr Headset because im losing hope ive not touched the vr for years 

If anyone Knows any Fixes Please let me know ASAP i jut wanted to play with my friend and call 

factory reset
Meta Quest 2

6 Replies

    • GD_Gaming's avatar
      GD_Gaming
      Honored Guest
      13 days ago

      Thank you for your Response i attmepted  that and now my vr is stuck in sideload and afte rtriyng to get the update tool it told me my device is unsupported 

      • steve_40's avatar
        steve_40
        Expert Consultant
        13 days ago

        Are you using a PC or Mac? Make sure your browser supports Chromium, and if you are using a Mac, try and find a PC you can borrow to try instead, as using a Mac seems to be more prone to the "unsupported device" issue.

  • Degly's avatar
    Degly
    Start Partner
    13 days ago

    This is a pretty common issue where the Quest 2 gets stuck searching for updates. the system just never grabs the new build. Before doing a factory reset, try:

    • Fully power off the headset then boot it back up
    • Make sure the Meta Quest phone app is fully updated and paired
    • Keep the headset plugged in and on Wi-Fi while checking for updates
    • If it still never finds anything, use the Meta Quest Software Update Tool via USB on PC as the other comment told you to.

    If none of that un-sticks it, a factory reset usually resolves the update loop. your purchases are tied to your account, so you can re-download after.