Forum Discussion

stiligFox's avatar
stiligFox
Explorer
2 months ago

Warranty Transfer

Hello all!

I recently sold my Meta Quest 3 and if I understand the Terms and Conditions correctly, I should be able to transfer the extended warranty to the new owner.

Is there a way to do this? I've been round and round with the support website with nothing there being able to help me, and I asked on Reddit and was directed here. Would love some help please!

4 Replies

  • Hi stiligFox​ 🙂

    You are right, the plan should be transferable.

    Talk to support, they are able to help you with that.

    You  can do that via email, chat or WhatsApp here:

    Get Support

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hello stiligFox,

     

    We see that you have some questions about transferring the warranty of your Meta Quest headset to its new owner.

     

    If you haven’t already used the link previously provided by our helpful community member to contact support, we’d be more than happy to assist! Please send us a private message so we can look into this for you. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!