Forum Discussion

YonatanR7302's avatar
YonatanR7302
Explorer
1 month ago

when i try to launch a game when connected via airlink or USB cable, it displays double images.

im trying to launch beat saber on my quest 2 when im connected to my pc, but when i do its like both eyes are displaying the same image so it looks really weird. when i try to launch without being li...
Meta Quest 2
PCVR
MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
1 month ago

Hi again, and thank you for getting back to us.

 

Could you double check that you have Windows, the Link app, your headset firmware and your graphics drivers all up to date?

YonatanR7302's avatar
YonatanR7302
Explorer
1 month ago

everything up to date

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    1 month ago

    Hey there YonatanR7302, thank you for your reply.

     

    In this case, we would recommend that you contact our Email support team on our website. They can run a number of tests and checks on your PC/App and see if we can get Link to work normally again!

     

    We hope to hear from you soon!

    • max64red's avatar
      max64red
      Honored Guest
      1 month ago

      Hey YonatanR7302​, did you have any luck fixing this issue? I've tried many steps to fix this and wanted to know if support helped you find a solution ( I miss beat saber)

      • Choleni's avatar
        Choleni
        MVP
        1 month ago

        max64red​  play beat saber standalone on the Quest until this is solved.

        It's a cross buy game, you don't have to buy it again for the Quest.

        I know, it's not the same as with pc ...... but it's better than no beat saber at all😁