Hi there CharlesMWolf,
We noticed your post, we noticed you seem to be having some tracking issues with your controllers and we would love to help!
Here are a few troubleshooting steps to try out, which could potentially improve your aiming experience:
1. Make sure the play area is suitable and free of anything that may interfere with tracking
- Check the area is well lit, with enough light to see clearly, but no direct sunlight
- Check the area is free of small lights such as Christmas lights, or LED strips
- Check the area is free of reflective surfaces such as mirrors, glass, or polished marble
2. Make sure there are no obstructions between the tracking cameras and the controllers
- Make sure the tracking cameras are clean. If they need to be cleaned, follow the maintenance and care guidelines
- Remove unsupported third-party accessories that may affect tracking or controller detection. For example: controller and headset covers, controller attachments, etc.
3. Check the batteries (Not applicable for Meta Quest Pro)
- Remove the battery from the controller for 30 seconds
- Try replacing the battery with a new one
4. Unpair and pair the controller to the headset
If you are still having issues please send us a Private message, so we can continue troubleshooting with you!
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
