Forum Discussion
Did you happen to try the Meta updated tool from the PC? l updated my Quest 3 and now it stopped displaying the Universal menu, I can only launch apps from my phone.
- steve_409 months agoHonored Visionary
Woah, that doesn't sound good. There are several ways to launch the menu, such as using hand tracking and pointing your right hand towards your face and pinching your fingers together, or using the wrist Meta button that can be enabled in the advanced settings. Have you tried any of those methods? Could it be an issue with the Meta button on your controller? Have you tried swapping the Meta button to the left controller, there's an option to do so under Settings->Devices->Controllers. That might help determine if it is a controller problem.
- Choleni9 months agoMVP
steve_40​ he can't open his settings, because he have no menu😕
Manicbipolar​ are you in PTC?
- steve_409 months agoHonored Visionary
Uh, sorry. It's almost 2am here so I am not thinking clearly enough. I should get some sleep, lol.
- carlaf.359839 months agoExplorer
Yes, multiple times. The logo appears than the screen goes gray follwed by black.
- Manicbipolar9 months agoExplorer
Sounds like to me some how Meta OS/Firmware has become corrupted during the update progress. Only thing I could think is that it needs the firmwire reflashed and for you to do that you need root access. Browse around I'm sure if you dig deep enough you will find what your looking for! Unless for some reason the sensor went bad and it isn't detecting you are wearing the headset