Forum Discussion

carlaf.35983's avatar
carlaf.35983
Explorer
5 months ago

Worked one minute install update no longer works

I turned on my Quest 3 today with no issue.  I decided to update the software.  Now it no longer works. I get the Meta logo and then the screen goes gray followed by a black screen.  I've tried multi...
Manicbipolar's avatar
Manicbipolar
Explorer
5 months ago

I did some deep searching for the last 24 hours and found the fix! It's a meta issue with the firmware. You must send ADB command to your quest! ADB shell pm clear com.oculus.vrshell and your menu will come back. You can do it from a PC or phone just Google how to send ADB commands from whatever device you will be using and you will need developer mode enabled on the quest. 

steve_40​ Choleni​ carlaf.35983​ 

And thanks to emi.cruz.148​ 

  • carlaf.35983's avatar
    carlaf.35983
    Explorer
    5 months ago

    Developer mode was not enabled before the issue.