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Joels341's avatar
Joels341
Honored Guest
1 month ago

8 digit code to connect child

Hi all,

I have a Meta Quest 2 and I am logged in on my parent account. Credit card set up and I've made purchases before.

I add my child in Family Center, and they show up in the Horizon app, so that's good.

However, in the Horizon app, I go to my device "Manage Profiles" and there is no button to add, I can only see my 1 connected profile.

If I go to the profiles in the headset itself, it asks for the new user's email address, but my child's account doesn't have an email address.

If I try going to meta.com/device I see my account and my child's account, however in order to add them to the headset it asks for an 8-digit code. No code appears in the headset or anywhere else that I can see. I only have my 5-digit pairing code I found in the settings, but that doesn't help.

I've tried restarting the headset, no change.

Can anyone help unstick me?

1 Reply

  • steve_40's avatar
    steve_40
    Honored Visionary
    1 month ago

    To add a child profile, choose the option to send an invite link by email. Enter YOUR email address. Then open the email and open the link. It will open a page in your browser where you can then add your child's profile to any headset associated with your account.