Forum Discussion
I’m still having trouble setting up the headset. When I turn it on, an image appears showing two handsets with a pairing strip being removed. Pressing the power button only gives me options to power off or reboot.
On my desktop, Meta Horizon Link isn’t showing any devices, and the but the option to add a new one doesn't work.
I'm pretty sure the problem lies with me; the old grey matter doesn’t work as well these days, especially when it comes to something new. It’s just really frustrating not making much progress.
This afternoon, I connected to the Wi-Fi, but it showed a limited connection, which was unexpected since I’m on fiber. I also got a notification that the headset needed an update, but the download didn’t move forward, and now I can’t access it anymore.
- Maccyb1231 month agoExpert Consultant
decrepidpilot18 My friend, sometimes it can be difficult to set up a VR headset as there are so many things to do and it's easy to make a wrong move. It might be time to find a friend or family member who is a bit more tech savvy to set it up for you. Just a suggestion!
- Choleni1 month agoMVP
Hi decrepidpilot18 🙂
decrepidpilot18 wrote:
When I turn it on, an image appears showing two handsets with a pairing strip being removed.
I understand that you want to play pcvr......
...... but the sentence above sounds as if you even haven't pair your Quest to the mobile app yet. Before you've done that, you are not able to connect it to pc.
The link and the video might help.
How to set up your Meta Quest 2 headset
- steve_401 month agoHonored Visionary
When I turn it on, an image appears showing two handsets with a pairing strip being removed.
Oh. So you haven't even completed the initial headset setup, which is to pair it with the Meta Horizon mobile phone app? You must do that first and get the headset working standalone before even contemplating using it for PCVR.
Your headset is running through its initial setup procedure. It's asking you to remove the paper strips from the controllers (they stop the battery from draining on new controllers). As your headset is second-hand, the strips have already been removed. You need to wait a few minutes for that message to time out, then you can continue past it. But you MUST have the Meta Horizon app installed on your mobile phone first, with bluetooth and Location Services enabled on both the phone and the mobile app. You also need a Meta Horizon account. If you don't have an account set up already, the mobile app will guide you through it.
See the video that Choleni has posted in this thread.