Forum Discussion
I’m still having trouble setting up the headset. When I turn it on, an image appears showing two handsets with a pairing strip being removed. Pressing the power button only gives me options to power off or reboot.
On my desktop, Meta Horizon Link isn’t showing any devices, and the but the option to add a new one doesn't work.
I'm pretty sure the problem lies with me; the old grey matter doesn’t work as well these days, especially when it comes to something new. It’s just really frustrating not making much progress.
This afternoon, I connected to the Wi-Fi, but it showed a limited connection, which was unexpected since I’m on fiber. I also got a notification that the headset needed an update, but the download didn’t move forward, and now I can’t access it anymore.
When I turn it on, an image appears showing two handsets with a pairing strip being removed.
Oh. So you haven't even completed the initial headset setup, which is to pair it with the Meta Horizon mobile phone app? You must do that first and get the headset working standalone before even contemplating using it for PCVR.
Your headset is running through its initial setup procedure. It's asking you to remove the paper strips from the controllers (they stop the battery from draining on new controllers). As your headset is second-hand, the strips have already been removed. You need to wait a few minutes for that message to time out, then you can continue past it. But you MUST have the Meta Horizon app installed on your mobile phone first, with bluetooth and Location Services enabled on both the phone and the mobile app. You also need a Meta Horizon account. If you don't have an account set up already, the mobile app will guide you through it.
See the video that Choleni has posted in this thread.