Imma keep this as short as possible.I got a new 5GHz / 2.4GHz router so I could use Oculus Air Link without it stuttering every five seconds (my previous router only had 2.4GHz). When I try connect to my PC it just says "searching for device" but cannot find the PC. I have been troubleshooting and looking at forums and reddit posts for the past few days but none of the advices I have found so far have helped me. I found out that if both devices [the PC(in this case an old laptop I found) and the Quest 2] are connected to Wi-Fi, instead of the PC being connected to Ethernet, Air Link can find the Device and it works without problem. But my PC doesn't have a Wi-Fi adapter, and even if it did I do not want to use Wi-Fi on my PC for Air Link.Here's a list of everything I have done to try and fix this issue: Turn both devices off and on again Turn Air Link on both devices off and on again Uninstall the Quest app and install it again Turn off my Firewall Port forward the port 5669 Change some stuff in my registry scream at my pc for 10 minutes straight Disable DNS Proxy in my router's settings (Not exactly sure what it does but I thought maybe that could be the reason. It wasn't) Turn off all anti-virus programs (A.K.A. Windows Defender) Change from 80MHz to 20/40MHz in my router's settings (like I already said, the problem isn't the wi-fi but the ethernet) I'm really desperate for help. My Oculus Link cable also started to act up yesterday and replacing it would cost too much for me right now so I *really* need to fix Air Link. Thanks in advance!

Hey there, Rextherunt! We see your Air Link cannot connect to your PC. We know how exciting PCVR can be when working, and we wouldn't want your VR experience to be anything less than stellar! It seems like you've discovered a solution to fix your issue. However, if you encounter any further issues, please don't hesitate to contact us. We're always here to assist you! For anyone else still experiencing issues with the headset not finding your pc, please feel free to reach out to us in a private message! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

Clurtyx

Honored Guest

5 years ago

Solved

Air Link cannot find PC

Imma keep this as short as possible.
I got a new 5GHz / 2.4GHz router so I could use Oculus Air Link without it stuttering every five seconds (my previous router only had 2.4GHz). When I try connect to my PC it just says "searching for device" but cannot find the PC. I have been troubleshooting and looking at forums and reddit posts for the past few days but none of the advices I have found so far have helped me. I found out that if both devices [the PC(in this case an old laptop I found) and the Quest 2] are connected to Wi-Fi, instead of the PC being connected to Ethernet, Air Link can find the Device and it works without problem. But my PC doesn't have a Wi-Fi adapter, and even if it did I do not want to use Wi-Fi on my PC for Air Link.
Here's a list of everything I have done to try and fix this issue:

Turn both devices off and on again
Turn Air Link on both devices off and on again
Uninstall the Quest app and install it again
Turn off my Firewall
Port forward the port 5669
Change some stuff in my registry
scream at my pc for 10 minutes straight
Disable DNS Proxy in my router's settings (Not exactly sure what it does but I thought maybe that could be the reason. It wasn't)
Turn off all anti-virus programs (A.K.A. Windows Defender)
Change from 80MHz to 20/40MHz in my router's settings (like I already said, the problem isn't the wi-fi but the ethernet)

I'm really desperate for help. My Oculus Link cable also started to act up yesterday and replacing it would cost too much for me right now so I *really* need to fix Air Link. Thanks in advance!

MetaStoreHelp
2 years ago
Hey there, Rextherunt! We see your Air Link cannot connect to your PC. We know how exciting PCVR can be when working, and we wouldn't want your VR experience to be anything less than stellar! It seems like you've discovered a solution to fix your issue. However, if you encounter any further issues, please don't hesitate to contact us. We're always here to assist you!

For anyone else still experiencing issues with the headset not finding your pc, please feel free to reach out to us in a private message! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

48 Replies

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Pixie40
Expert Trustee
5 years ago
Opposite problem as me then. I can always detect the PC, and pair with it. But so far... Air Link has only actually launched twice, out of over 30 attempts. The two times it did work, I had to start with Air Link disabled both on the Quest and my PC. I then had to turn it on in the PC first, using either Oculus Link (which also isn't working often right now) or Virtual Desktop. Then I'd turned it on in the Quest, and it decided to work. Strangely, that "turn on via PC then Quest 2" tactic so far has only worked if streaming my PC to the Quest already. If I try doing so by lifting the headset (so I can see what I'm doing) and using the PC directly, it hasn't actually worked.
gibson3dk
Explorer
5 years ago
I have the same problem, really hoping that someone can provide a fix because this is super infuriating ....
Pixie40
Expert Trustee
5 years ago
One thing I had to do was to have my desktop plugged into the router and have it connected to the 5g wifi network my quest is on, at the same time. Also, don't forget to open up the Oculus app on your computer and turn on Air Link. While that stays enabled in the quest once set to on, the desktop app will turn it off after 24 hours. And defaults to it being off when the app is first started up too.
- gibson3dk
  Explorer
  5 years ago
  I got mine working, try enabling dev mode in the app on your phone.
  
  Settings / devices / development mode ~ There's a toggle there
  
  Hope that helps you too 🙂
- syrinx20xx
  Protege
  5 years ago
  That probably just means your wired network and your 5GHz wi-fi network are different subnets. It shouldn't be necessary for the PC to be connected to the wireless network at all.
gibson3dk
Explorer
5 years ago
MY DUDE! Dev mode, the answer to all life's problems XD

Turn dev mode on using your app on your phone.

Open the Oculus app on your phone and go to

settings / device / development mode ~ There's a toggle there. I had to turn it on and off again and then reset the headset a couple of times to get it to work but as soon as I saw it registered in the headset (there's a new settings menu towards the bottom for dev mode) it worked fine 🙂

Good luck dude.
syrinx20xx
Protege
5 years ago
Having the same exact problem.
Quest 2 is already set for developer mode.
I have a Ubiquiti UniFi WiFi6 AP wired into a Ubiquiti US-8 network switch, and my PC is wired directly into the same network switch. The only SSID broadcast by that WiFi6 AP is a unique name I set up exclusively for Quest 2 to connect to, and there is no 2.4GHz network broadcasting on that same SSID. Virtual Desktop VR game streaming works absolutely fine, and all other network connectivity between the PC and headset works fine, but not Air Link. My Oculus client software shows the Quest 2 as a known device because I've previously connected it to the PC using the wired Oculus Link cable. I've checked my Windows firewall settings and verified that the Oculus client software has a correctly-configured-and-enabled set of inbound rules applicable to all network profiles (Private, Public, Domain, etc). I have the Air Link "experimental" setting enabled in the Oculus software. My router (a Ubiquiti ER-12) shows that both the Quest 2 and the PC are assigned IPs on the same subnet, with no firewalling of any kind between them. As far as I can tell, EVERYTHING is configured correctly EVERYWHERE, yet the Quest 2 still refuses to find my PC. It just searches forever and never finds anything.
- ectomorphine
  Honored Guest
  5 years ago
  You seemed to have gone through the same steps as I have. Were you able to find a solution in the end? I tried with ALVR and it works once I set the IP static in the software, but Virtual Desktop Streamer nor Airlink works. I also tried Virtual Desktop Streamer with my laptop and it works, so I suppose it's the LAN connection that's bothersome
  - syrinx20xx
    Protege
    5 years ago
    No, I still can't get this working with Air Link. Virtual Desktop works just fine though, which proves it's not a router or networking problem.
- Lepo34
  Honored Guest
  3 years ago
  I am running a similar setup, U6 Lite. My Air Link had gone from working perfectly at 120hz, to working only at 60hz to one moment just not working (this over the span of several days). I had tried everything, nothing worked. I restarted the AP from the Unifi console. I don't know how, it did the trick.
McCrissppy
Honored Guest
5 years ago
i had this problem before, i restarted my router and my pc popped up on airlink
- syrinx20xx
  Protege
  5 years ago
  Restarting my router accomplished nothing. This is clearly a defect in the Air Link implementation.
  
  Why don't they just provide a way for me to TELL it the hostname and/or IP address I want to connect to? I don't need it to "find" it for me when I already know it.
tibik2
Honored Guest
5 years ago
I had the same problem but it worked fine after I switched over to the 2.4 Ghz network.

I have a wifi 6 router but my computer does not support wifi 6. Then i disabled the wifi 6(ax) protocol on the routher, and then it worked fine on the 5 Ghz band as well.

It seems like the oculus quest are unable to communicate with a computer using different wifi protocols even though they are connected to the same SSID.
tinycatmom
Honored Guest
5 years ago
still can't get it to work and seems that maybe in the current edition of the app there's no longer dev mode. Can't find it anywhere. Such a shame at how much they downgraded the Quest 2 from both the quest 1 and rift to be basically junk
- McZucc
  Honored Guest
  5 years ago
  You need to register developer status first. It takes two seconds and then it'll be in the app. Just doing this didn't fix my issue though. I've tried a whole laundry list of things and still nothing. Pretty weird.
LeonLionHeartYT
Honored Guest
5 years ago
Holy crap I just figured it out.

If ANY other app is using a UPNP on your PC it will not allow UPNP traffic to go to the Oculus. Basically, there's another App actively using port 1900 outbound from your PC. In my case, Samsung Dex was using port 1900 to broadcast traffic. Oculus was also trying to use port 1900 and of course, it was getting halted because it was already in use. HOPE THIS HELPS!
- oO_ANOOBIS_Oo
  Honored Guest
  5 years ago
  Having the same problem. Do you reckon if I don't have UPNP enable it won't work, as I am having the same issue?
  
  I can't see anything which would be using these ports. It seems to work with the PC on WiFi but not wired.
guilder13
Honored Guest
5 years ago
Looks like it's just an AirLink bug. And it doesn't really matter what are you trying, it will just start working some lucky day (or don't). I have problems with AirLink for more than a week already. Everything from this post and many other posts I have already tried. Once it started working after turning on and off the public beta channel option (basically reinstalled the app). After two days my PC just disappeared from the connection list.
Also, I can connect to my router either by WiFi or Ethernet, with no differences.
I have DeveloperHub installed, but Airlink worked with it before.
Anyway, looks like oculus just uses some unreliable way to find a PC. And they don't provide information about conditions for the feature.
- Roger_Wilco_707
  Explorer
  4 years ago
  Same issue! Air Link had been working fine for months, tonight, Air Link no longer sees my PC unless I connect my Q2 to my WiFi 2g extender, then the connection is so crappy, the headset just disconnects. Why does this have to be so convoluted!