Forum Discussion

Ghosted0720's avatar
Ghosted0720
Honored Guest
1 month ago

Air Link isn't working even though I have all of the requirements

Every time I use the Air Link with my Meta Quest 3 it stutters and stops, and then crashes and kicks me, but once I'm on stand alone it says I can connect again. I've changed the bandwidth limit and everything else under the sun, but nothing seems to fix the problem. I've also repaired the app like five times, I've also checked steam vr too cause I also use that too but I don't why it keeps freezing for ages and then kicking me, or it'll freeze take like 30 seconds to 5 minutes to catch up. I don't know how to fix it and I would like some help.

Air Link
Meta Quest 3
PCVR

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    1 month ago

    Hey there Ghosted0720 

     

    We saw your post and wanted to give you a few ideas that you haven't mentioned yet. 

     

    If you have a different cable you could try that to try and determine if it's a cable issue.

     

    Also if you could try another computer to connect to as an experiment, perhaps a family member or a friends PC, this will help determine a possible cause for the issue.

     

     

  • steve_40's avatar
    steve_40
    Consultant
    1 month ago

    In Windows Settings on your PC, go to System->Display->Graphics->Advanced graphics settings->Hardware-accelerated GPU scheduling, and TURN IT OFF.