Forum Discussion

CommunityCircleJerk's avatar
23 days ago

Airlink

I was using Airlink on and off just fine for 2 hours because my link cable sadly broke but switched to desktop to allow it to charge and now all of a sudden it refuses to connect/pair and says my PC isnt connected but steamlink can find it which I would use but it wont use my quest 2 mic at all for some reason. 

4 Replies

  • Degly's avatar
    Degly
    Start Partner

    This usually happens when Air Link gets stuck after switching modes.

    Try this:

    • Turn Air Link OFF on both PC app and headset, restart both devices, then turn it back on
    • Make sure both are on the same 5GHz network
    • In the PC app, go to Settings → Beta → Restart Oculus service (or reboot PC)
    • Temporarily disable firewall/antivirus

    If Steam Link sees the PC but Air Link doesn’t, it’s almost always a service glitch, not a network issue. A full PC reboot usually fixes it.

    • I've been trying all this for 5 hours now it just wont detect my PC now despite doing it 2 hours before this. 

      • steve_40's avatar
        steve_40
        Visionary

        Assuming you had AirLink working only a short time before (i.e. no changes to network or settings), then the following troubleshooting steps should always work:

        Usually, just toggling the AirLink toggle in the Link headset settings off and on slowly a few times will wake up the PC connection.

        If that doesn't work, press CTRL-SHIFT-ESC in Windows then click on Services, then find the OVRService, right-click on it and select RESTART. Wait about 30 seconds, the Link app should close and reopen. Then see if the headset can find the PC.

        If that doesn't work, fully power off the headset and power it back on.

        If AirLink is still not working, reboot the PC.

        The above four steps fix 99% of problems.

        For that last 1% the solution is to unpair the PC by toggling Link completely off and on in the headset, then re-pair the headset to the PC from scratch.

    • steve_40's avatar
      steve_40
      Visionary

      There is no Beta tab, that was removed a few months ago.