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PlayfulPuffin9396's avatar
PlayfulPuffin9396
Honored Guest
15 days ago

Can’t pair reset quest 3S. [SOLVED]

 

 

the below issue was solved when I clicked on quest 3 instead of quest 3S at the what type of device are you pairing menu.

 

this is insane because it was a 3S I was pairing !


I can’t pair my quest 3S after factory reset. 

I put in the code provided by the headset but it says visor not found.

I tried finding local access in iOS for app but local access doesn’t list meta horizon app even though it’s installed.

I tried the move visor far away and bring back but it didn’t work.

I tried doing it on website instead of app but website wants an 8 digit code and visor offers a 5 digit code. 

I can’t get past pairing screen in visor to find actual code or different code if it is wrong. 

Also want to add that when I put my serial number on the quest web site it said I don’t qualify for support. I would not have purchased a $500 set of VR goggles had I known the company does not provide customer support. 

App (Mobile)
controller
Meta Quest 3

6 Replies

  • Maccyb123's avatar
    Maccyb123
    Expert Trustee
    15 days ago

    Wow! I'm impressed! A Quest 4s? Where can I get me one of those? 😂

  • Choleni's avatar
    Choleni
    MVP
    15 days ago

    Hi PlayfulPuffin9396​ 🙂

    PlayfulPuffin9396 wrote:

    I tried finding local access in iOS for app but local access doesn’t list meta horizon app even though it’s installed.

    Search in your IOS settings for apps, find Meta Horizon, enable local access.

     

    • PlayfulPuffin9396's avatar
      PlayfulPuffin9396
      Honored Guest
      15 days ago

      Thanks Choleni  I tried that but there is no local access under apps— meta horizon. 

      However, there is a setting called local network under privacy and security with a list of apps under it to select but meta horizon is not there. 

      • Choleni's avatar
        Choleni
        MVP
        15 days ago

        PlayfulPuffin9396​ can you find Meta Horizon under your apps?

        If so, tab on it, then there should be something like permissions, tab on it and then you should see "location", tab on it, here you should find  "use precise location" - my settings are in German, so maybe it's not exactly called like that - toggle it on