Forum Discussion

Blueram2500's avatar
Blueram2500
Explorer
1 month ago

Can not log into Meta Link

I can not log into my Meta Link. When I try to it comes stating that either the email address or the password are incorrect. I have done a forgot password reset and still get the same issue when I go back to log in after setting a new password. I can log into my Meta account with the new password but not into the link. Does anyone know how to fix this as I can not find anything in Meta online nor can I get a link for their support anywhere. 

5 Replies

  • Hi Blueram2500​ 🙂

    something totally illogical, but it worked once for me........ might have been coincidence though.😂

    Open your browser on pc, log in to your Meta account....don't close the window.

    Then open the link app and try to login there...... 🤞

    About contacting support.... you can reach out to them via email, chat or WhatsApp HERE

    or by sending a PM MetaStoreHelp​ here in the forum. Click on their name, then click the "message" button.

     

  • Choleni, Thank you for the reply but unfortunately it did not work. I am going to contact support to see if they can help. Again thank you.

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager

      Hi there Blueram2500,

       

      We noticed your post and we would love to lend a hand to get you back into the Metaverse!

       

      Please send us a Private Message so we can try out some troubleshooting with you! 

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager

      Hi again!

       

      Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

       

      Looking forward to hearing back from you soon!