Forum Discussion
MetaStoreHelp
5 months agoCommunity Manager
Hi there cliffffilc,
We came across your post and would love to lend a hand to get you back to exploring the Metaverse with us!
Here are a few steps to try to get you controllers paired back up to your headset.
- Power on and put on your headset.
- In the headset, either an animation will ask you to remove the pull tabs from your controllers, or a message will tell you that the headset can't locate your controllers.
- Put down the headset and wait for five to ten minutes.
- Put the headset back on. You should see instructions on how to use gaze functionality in the headset.
- Follow the on-screen instructions to pair your controllers to your headset.
- Once the controllers are paired to the headset, follow the on-screen instructions to complete the rest of the setup process.
If you are still having issues please send us a private message so that we can look into this further with you!
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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