can't pair Quest 3 with meta app on phone
My iPhone app says it found the headset, but the headset does not display the 5 digit code needed to complete the pairing. Instead my Quest 3 only offers the accounts that already are already set up ...
Forum Discussion
Greetings, elbooter! We hope you're having a great day today! Thank you for bringing this issue to our attention. We know it's no fun to not be able to use our devices to their full capacity so we would love to help getting this issue resolved for you. Open the Quest mobile app on your iPhone device, navigate to the point the app request for the 5 digit code to pair the headset.
- Place on the headset
- Go to settings
- About
- Pairing code will be listed
- Place the number in the Mobile app
We've seen these steps help people out in the past with the same issue you're having. We're hoping that they will do the same for you.
However, if you're still having trouble after trying those steps, please don't hesitate to reach back out and let us know. We'll also be here if you have any other questions or concerns.
Hi, I am having the same issue. But in the new versions of Settings, the About page is missing. Where do I code the code in the new system (v69 in my case) ?
I'm having the same problem but it's not the code, the code is in the screen and I can't get out of the screen till I can pair it with my phone meta horizon app and it gets stuck in the Pair a new headset permissions page which no longer will scroll. I had no issues connecting the Quest 2, but now trying to connect my quest 3 the app just won't go past that point so I can't connect it or put the code in to connect. THE APP just freezes there.
