can't pair Quest 3 with meta app on phone
My iPhone app says it found the headset, but the headset does not display the 5 digit code needed to complete the pairing. Instead my Quest 3 only offers the accounts that already are already set up ...
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Hey again elbooter! We just wanted to follow up with you on the issues you were having with pairing Quest 3. Did you still need assistance with this matter? Talk to you soon! Have a great day!
Hi,
Yes. The pairing does not work. No 5 digit number appears anywhere in the headset.But nor can I add the new elbooter account to the Quest 3. I got the error message that it was part of another account (apparently my Facebook and/or Instagram accounts) probably, I'm guessing because it used the same email address.So I replaced the email I listed for this elbooter account on the Meta website, then tried again, both to pair the headset and add a my new elbooter Meta Horizon account on the Quest 3. No luck. When I go into settings on the Quest 3, it only offers me the choice of adding a Facebook or Instagram account, the very thing I thought it was struggling with. At this point, I'm dead in the water because I should not be using the other accounts on the Quest 3. I need my game avatars to be associated with this new elbooter account. Very frustrating.LeeThank you for your response and providing those details for us. We want to make sure we are exhausting all troubleshooting steps, so you can enjoy your experience in the world of VR! We recommend attempting a factory reset using these steps. Let us know if this helps, or if the issue still persist. We are eagerly awaiting your response!
Hi again elbooter! Just checking to see if you still needed assistance with pairing your device. Try that factory reset and let us know if that helps!
