Forum Discussion
elbooter
2 years agoHonored Guest
Hi,
Yes. The pairing does not work. No 5 digit number appears anywhere in the headset.
But nor can I add the new elbooter account to the Quest 3. I got the error message that it was part of another account (apparently my Facebook and/or Instagram accounts) probably, I'm guessing because it used the same email address.
So I replaced the email I listed for this elbooter account on the Meta website, then tried again, both to pair the headset and add a my new elbooter Meta Horizon account on the Quest 3. No luck. When I go into settings on the Quest 3, it only offers me the choice of adding a Facebook or Instagram account, the very thing I thought it was struggling with. At this point, I'm dead in the water because I should not be using the other accounts on the Quest 3. I need my game avatars to be associated with this new elbooter account. Very frustrating.
Lee
MetaStoreHelp
2 years agoCommunity Manager
Hey elbooter! We just wanted to follow up with you on the issues you were having pair Quest 3. Did you still need assistance with this matter? Talk to you soon! Have a great day!