Forum Discussion

BigAlGaming1's avatar
BigAlGaming1
Explorer
17 days ago
Solved

Can't pair with my PC on my Quest 2.

I am having issues with my Quest 2 not pairing air link with my new PC. I built it and have all the latest drivers installed, I've tried factory resetting my Quest 2, resetting/rebooting my PC, router, modem, Meta Quest Link app on my PC and my Quest 2. I've tried turning off and on the air link, have bluetooth enabled, it's currently connected to my 5g wi-fi on my router ect and I cannot fathom on how to get this thing to air link my PC, all it does is "Searching for PC" but has no problem connecting to my desktop via remote desktop. I'm at my wit ends here.

Air Link
Meta Quest 2
PCVR
  • BigAlGaming1's avatar
    BigAlGaming1
    17 days ago

    Turns out it was my Avast One firewall, needed to check your network to I trust this network.

3 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    17 days ago

    Hi there BigAlGaming1, we want all of our users to have the best experience possible, therefore, we completely understand that this is not an ideal situation. Not to worry though, let's try and get this resolved.

     

    Thank you for being proactive in trying to troubleshoot the issue. 

     

    Would you mind sending us a private message so that we can gather some more information? To do this, please go to our profile page or click here. 

     

    Hope to hear from you soon!

  • BigAlGaming1's avatar
    BigAlGaming1
    Explorer
    17 days ago

    Turns out it was my Avast One firewall, needed to check your network to I trust this network.

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager
      17 days ago

      We're delighted to hear that you were able to get the issue resolved. 

       

      Now you can get back to playing your favorite games. 

       

      Please don't hesitate to reach out if you have any other questions or queries. 

       

      Hope to see you in the Metaverse soon!