Forum Discussion

Jscott325's avatar
Jscott325
Honored Guest
5 months ago

Card redemption

Having an issue redeeming a gorilla tag shiny rocks card store code every time I go to redeem code it tells me to login and complete previous redemption, but I have already done so

 

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there,

     

    We saw your post and wanted to lend a hand.

     

    Having issues with redeeming store codes isn't ideal, especially when you're having so much fun in the Metaverse, so we want to provide you with the assistance needed to get back into those games you love a with the currency needed! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.
     

    Hope to hear back from you soon!

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there,

     

    We just wanted to send another message in case the issues been resolved?

     

    If the issue's still ongoing all you need to do is PM us to get the assistance needed! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.
     

    We hope to hear back from you soon!