Hey there! We hear that you're having some troubles with your new Quest 3, especially with the controllers, as the battery drains too quickly, that's of course not the start with your new headset we want you to have and we would like you to send us a private message to start a support process or click in the following link: https://www.meta.com/help/support/
We will be looking forward to see your message on our inbox!
Hi it seems like we have started a conversation on my other meta account, shall I still start a new conversation though this link ?
Hey FelixLsp
That's right! simply go through the link and you will first give us a few details about the problem and we can start a private chat about it. "Why make it private?"
Well it's very simple, we may have to talk about private account details and your privacy and account safety is extremely important to us.
Thanks for the reply and we look forward to seeing you in our inbox.
