Forum Discussion

LadiiTwisted's avatar
LadiiTwisted
Honored Guest
7 months ago

Controllers only work for certain games.

Just got a new meta quest 3s & I am able to connect and play some games, such as job simulator, but on other games like first encounter & gorilla tag, I am unable to get past the first screen, as it seems like the controllers won’t register, it shows me pushing the button, but doesn’t work. I have tried everything from factory resetting them, to changing the boundaries, to making sure I had good enough lighting, I’ve also changed the batteries and unpaired and paired them again.. open to any suggestions.. thanks in advance. 

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    7 months ago

    Hello there!

     

    Thank you for your patience and making us aware of your controller issues, we can understand how discouraging it must feel for you and we would like to help you get back into the Metaverse without further inconveniences. 

     

    If you could , please reach out to us privately by selecting our name here to get to our profile page, or just click here. Please note, you must be signed into the community first to send us a private message.

     

    We'll be looking forward to hearing from you!