Device not found on Meta Quest site
I got my Meta Quest 3 about a month ago. I am able to see my device on the phone app, on the desktop app. But when I go to the Meta Quest app it tells me my device is not found. I can't get support b...
Forum Discussion
Glad to see others are having the same issue, was thinking I was going crazy.
Does verifying with the serial number not work?
You can find the SN by clicking on your headset in the phone app, then click the chevron which is to the right of the device name. It will then show a pop-up window "Devices that you own". You cannot get the SN from the Headset settings->About This Headset page, as that screen only shows the software version and MAC address. I do wonder if some people are entering the software version thinking it is their SN by mistake.