Device not found on Meta Quest site
I got my Meta Quest 3 about a month ago. I am able to see my device on the phone app, on the desktop app. But when I go to the Meta Quest app it tells me my device is not found. I can't get support b...
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I am having the same issue I need to reach you guys about my new quest 3s and warranty I’ve linked my quest horizon app Facebook instagram with the quest site but yet still tells me device not found manually typing serial in doesn’t work either
Hi Drocksrn 🙂
you need the serial number from the box, not from the headset itself.
Normally, you can find it here
To contact support via email, chat or WhatsApp go HERE
The option to send a PM MetaStoreHelp that they offer in this thread is not working currently.