Hey again,@ Kashmeresmth! Thank you for reaching back out regarding this matter, as well as informing us that you are unable to see this feature in your mobile app setting. We know how this can damper your VR experience. So that we can get to the bottom of this issue, please respond with the following:
Once we grab this information, we can work together to try and gain access to your photos.
I can't find the setting myself. Here is a link to what I found online (search for "Camera Roll Access" and you will see a setting is mentioned. Oculus Gallery - Oculus Quest Play (oqplay.com)
If you can just tell me the simplest way to access the photos and videos on my iPhone from the Meta Quest 2 headset that would be sufficient. I am guessing the setting mentioned does not exist since I can not find it.
If you are unable to complete the download from the Quest on its own, another option is to access your photos through the Facebook application. After that, you can access the following directory:
How to Share Images, Pictures & Videos from Oculus Quest 2.
1) Find the Images, Pictures or Videos. First, you must find the images, pictures or videos from the “Sharing” tab.
2) Select Share.
3) Select Messenger.
4) Select People and Send.
5) Notification Message Appears.
6) Click Done.
1) Press Oculus Button.
2) Click Apps.
If this does not work, please visit our support page for additional help and information. You can find us by clicking on this link.
Hey hey Kashmeresmth!
We noticed that you are experiencing some issues when trying to view your phone's photo gallery on your Meta Quest 2. Thank you for bringing this to our attention! We'd be happy to try help you out!
Just to gain a little clarity on our end, are you connected to the same Wi-Fi on your headset and your mobile device? This should allow you to run the Oculus app on your phone, go to Settings and enable “Camera Roll Access”. Your phone will automatically appear in Oculus Gallery when it's on the same Wi-Fi network as your headset.
Please let us know if this helps to resolve your issue. If not, please get back to us and we'll see what else we can do!
Hi again! We're just checking in to see if you still require any assistance with this issue? If so, please do not hesitate to get back in touch!
I’m on the same network and still cannot access my photos. There is nothing in recent photos
But shows in the meta horizons app that I have some
How do I add photos from my phone onto the Horizon App? I already chose “restricted access”, and can’t upload any other images.
