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UriNadav's avatar
UriNadav
Honored Guest
6 months ago

Error

Hi, I started on my new metaquest VR, it doesn’t finish the update and it stays stuck on it. It doesn’t pair to the app. What should I do? Thanks

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hello UriNadav!

     

    We understand that you're experiencing some issues setting up your new headset, and we'd love to help you get this resolved so you can begin your VR adventures!

     

    In this case, we may need to request some personal details, so we'd prefer to continue this conversation through a private message. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!