Factory reset and now I can’t pair
Hey so I had factory reset my vr because it was stuck on the loading screen and now I can’t pair it because it’s already set as a device on my app but I can’t remove it as a device so I can’t play my...
Forum Discussion
That didn’t work. I uninstalled the app and reinstalled and it still had my device paired. Do you think you could private message me and help in any way? Thanks!
Thanks for giving uninstalling and reinstalling the app a shot for us, of course it's not optimal that you're still unable to get back into the Metaverse, so we'd love to take a look into this for you. When you get a minute of free time, could you send us a private message?
We ourselves are unable to send private messages to our wonderful community, so you will have to send us a private message first and afterwards, we can take a look into this for you.
To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Thank you and we look forward to hearing from you soon.