GPU driver update

Dear Meta Support Team,

After enduring an incredibly frustrating and time-consuming trial and error process, I finally managed to get my Meta Quest 3 connected to my PC, and for a time, everything worked as expected. However, after a seven-month hiatus, I attempted to use the system again today, only to be met with yet another unexpected and infuriating roadblock.

To my dismay, the Meta Quest Link software decided, without warning, that my GPU driver required updating. This is not the case. I have the latest drivers installed for my NVIDIA GeForce RTX 3060 Ti, a GPU that is supposedly fully compatible with the Quest 3. Despite multiple attempts to reinstall the Meta Quest Link software, the issue persists.

I am beyond frustrated with this situation. The level of inconvenience, especially after paying a significant amount of money for this product and its overpriced data cable, is simply unacceptable. I expect plug-and-play functionality, not to be stuck in a seemingly endless loop of technical issues. It’s deeply disappointing that after such a long period of use and investment, I’m still struggling to make this system work properly.

I am not a technical expert, and frankly, I am not interested in spending hours navigating endless troubleshooting chats to resolve an issue that shouldn't exist in the first place. My patience is wearing thin, and I am rapidly losing confidence in Meta's products and support.

I would greatly appreciate any assistance in resolving this issue quickly, without the need for further delays or convoluted technical steps. If there is anyone who can help, it would be much appreciated.

Sincerely,
Jan H