I have enabled hand tracking, removed the controllers out of headset sight, but it doesn't switch to hands.
I just don't have any hands🤷
Does anyone here know what I'm doing wrong and what I can do to fix this?
I tried something else today and that fixed it.
I've put the headset on without touching the controllers first.....means, I didn't "wake them up" and that fixed it.
I've hands now and can use hand tracking.😁
Hi Choleni! We'd love to help you get hand tracking working properly. It's a cool feature to experience.
To start, we'd like to make sure headset tracking is working properly so please check the following:
Please let us know if these tips help and we'll be here to help further if needed. Thanks!
Thanks for reply.
I had all of this - except of trying an other room - already done.
Just tried that....without success.
I've also deleted the guardian history and set a new one.
And I don't believe it's a problem of the cameras....if I enable space sense, they can "see" my hands.
Thanks for getting back to us. And just to confirm, are your controllers working and tracking properly?
No non of these tips helped. I just got my oculus 3 for Christmas. I try to do the tutorial once I enable hand tracking but my hands wont appear.
Hey there! We are thrilled to hear you are trying the hand tracking feature on the new Quest 3! We understand how eager you may be to utilize this awesome feature, so we will do everything we can to help! We'd first advise you to turn off hand tracking. Then we'd suggest enabling cloud backup. This ensures that your device's app data is saved as well as your game's progress. After ensuring you have cloud back up on, Please complete a factory reset using these steps:
Once you have completed a factory reset, try turning on hand tracking and attempting again. Let us know if this helps!
same
Hey amy15.2022, are you still having this issue? There have been a few updates recently and I'd like to make sure this was fixed. Please let me know if you still need any assistance!
have probab,y the same issue, cant use hands or passthrough whatsoever, i have tried everything from restarting to even factory resetting, so i dont know what to do now.
Hey there darth_ogre1427! We totally understand that when you're having tracking issues, that can take valuable play time away from you! We'd love to help you out. We're going to put some tips and tricks on how to make the perfect environment for tracking!
We really hope these work for you. We're looking forward to your reply!
Hey there darth_ogre1427! We just wanted to pop on over and see if you're still needing help with hand tracking. We'd love to help you out if you do need it!
yeah that would be great. Ive tried pretty much all of these suggested tips and nothing has worked so far.
None of these work for me either. I have a Quest Pro and it refuses to automatically switch to Hand tracking despite body tracking and auto-switching being enabled. It knows that my controllers are on the charger and just refuses to enable hand tracking, leaving me with the only the head-mounted cursor and the ability to press buttons with the volume key. This used to work fine, so functionality has regressed in a recent update.
Real talk, does Meta have a QA team? Do they test updates before rolling them out? Between this and Airlink Gate, I am not impressed at all.
I think I love you. I just bought a used quest 3 and this solution fixed the issue for me. Thank you
