Forum Discussion

RakoPL's avatar
RakoPL
Honored Guest
4 months ago
Solved

Hello pairing

Hello, I can't pair the goggles with the app. I press pairing and nothing works in the phone app and I can't do anything in the goggles because it's waiting for pairing or using the code. Thanks for the help.

  • No problem at all, we're glad you got sorted!

     

    If you ever have any other issues or questions, we're always here to help you.

     

    Have a great day!

4 Replies

  • same, this is stupid. You dont even have an option to do ANYTHING else rebdering this expensive piece of equipment useless 

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there,

     

    We appreciate your patience and while we got back to you about this is issue, thanks for bringing it to our attention.

     

    We want you to fully experience the vision of future with our Meta AI Ray-Ban's, just like everyone else. So please allow us to try out best to help you out with this connectivity issue. 

     

    To try and help you get connected, we have provided you with a link to our website below. Here you will be able to find plenty of troubleshooting steps to try and help fix the issue.

     

    Troubleshoot pairing issues with Ray-Ban Meta glasses 

     

    If you are facing any trouble with these steps, or have any other questions, please don't hesitate to reach back out. Alternatively, for a more direct support method, please feel free to reach out to us on private messages.

     

    To send us a private message, please select our name to get to our profile page, or click: HERE. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    We hope this helps!

  • RakoPL's avatar
    RakoPL
    Honored Guest

    Hello, thank you for your help. Everything is working fine now. I'm impressed. MetaQuest 3 is amazing.

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager

      No problem at all, we're glad you got sorted!

       

      If you ever have any other issues or questions, we're always here to help you.

       

      Have a great day!