Forum Discussion

Slosshy's avatar
Slosshy
Honored Guest
4 years ago
Solved

How to pair quest 2 to multiple phones

I own a Quest 2. I made an account, paired my phone with the code, and it was set. I made another account for a family member, but when they download the app and try to pair their phone on their account, the code does not show up. Any ideas?

  • MetaStoreHelp's avatar
    MetaStoreHelp
    3 years ago

    Hey StarwarsFan2.0. If you're wanting to disconnect your account from the headset to pair someone else's, you'll need to factory reset the headset. This will allow someone else to setup the headset with their account and. If you have anymore questions, just let us know.

  • Hey there, guys. I get wanting to easily be able to pair your headset to a new phone, and I know a factory reset is not the first thing you want to do in this scenario, so I wanted to hop in and help with this issue!

    If you're worried about losing your data for any accounts you have on your headset and if Cloud Backup will be able to cover data from secondary accounts, the Cloud Backup is able to save data for any accounts on the headset, regardless of whether they are the main or secondary account. The feature is normally always on, but I recommend checking your headset to make sure.

    As for the method of having to factory reset to pair the headset, while it's not the most ideal solution, it is right now the only one that is available to pair your headsets to a new phone. If you want this to possibly change in the future, I would recommend making a post on the Ideas Page about wanting to have this feature. Other users and developers view those posts every day, and we've seen some posts from there later be implemented in recent updates.

    If you guys have any other questions, I'd be happy to help, or you can send a private message to MetaStoreHelp as well!

73 Replies