I can't install games on Link

Hi there, Acersecomicke !
 

Thank you for reaching out to us, we’re here to help!
 

We understand you're experiencing trouble installing a game via Link, and that the process fails with a prompt directing you to Meta Quest Support. You've already restarted your headset and computer, which is a great first step, thank you for trying that.

To help resolve this, here are a few additional steps we recommend:

Update the Meta Quest Link App

Ensure you're running the latest version of the Meta Quest Link app. You can check for updates at meta.com/quest/setup.

Update Your Graphics Drivers

Outdated drivers from NVIDIA or AMD can cause connectivity issues. Visit your graphics card manufacturer’s website to download and install the latest drivers.

Opt Out of the Public Test Channel (PTC)

If you're enrolled in the PTC, it may cause compatibility issues.

Open the Meta Quest Link app

Go to Settings > Beta

Toggle off the Public Test Channel

Run a Repair on the Meta Quest Link App

Download the installation software from meta.com/quest/setup

When prompted with “Already Installed,” select Repair and confirm
Network and VPN Check

Make sure your PC and headset are on the same network

Disable any active VPNs during setup and installation

If you are still having issues, please let us know by sending us a private message. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.