Forum Discussion

Deadpool18084's avatar
Deadpool18084
Honored Guest
4 months ago

I just bought my meta quest 3s

I just bought the meta quest3s an it’s the first time turning them on and it stays on the meta logo just spinning,do I have to wait or what can I do

3 Replies

  • Usually when you power on a headset for for the first time I takes awhile because it is trying to get things ready for you. As you power it on once your account and everything is set up it will be much faster. If it continues to stay on the spinning logo whenever you turn it on (like if it never turns on and you can’t play) try contacting meta support and tell them about this issue

    • steve_40's avatar
      steve_40
      Honored Visionary

      After 28 days, I'm sure they've either figured it out or returned their faulty headset 😜.