Forum Discussion

Thelawnmower979's avatar
14 days ago

I keep getting a usbc port disabled error when I use pcvr

Whenever I use a link cable with my pc I get an error saying that there is water or debris in my usbc port. I have checked the usb port in my computer as well as my headset but there isn’t anything there. It’s a brand new cable so that isn’t the issue. Could there be some faulty sensor in my headset? Also it’s a quest 3s

9 Replies

  • You could have debris or corrosion or damaged/loose contacts in your USB C port. Have you tried other ports or a USB C to A connector?

    • Thelawnmower979's avatar
      Thelawnmower979
      Explorer

      I shined a flashlight into all of the ports tha it’s connected to there is no debris there doesn’t appear to be any loose contacts and there is no corrosion. I have tried several different ports and the cord that I have has a built in adaptor at the end and I have tried both. 

      • steve_40's avatar
        steve_40
        Visionary

        It could still be a cable or port issue. Try a different PC. Maybe you know someone who has a gaming PC that you could test your headset and cable on.