Forum Discussion

dakota363's avatar
dakota363
Honored Guest
6 months ago

It looks like there isn’t an account associated with (My email)

So I have a quest 2 and I haven’t used it in a long time. (Around 2 years) Getting back on it at a new house (new internet connection) and get the message that I had been logged out and need to re lo...
Meta Quest 2
Quest 2
Choleni's avatar
Choleni
MVP
6 months ago

Hi dakota363​ 🙂

If you still had an old Oculus account, it's probably lost.
Oculus accounts that wasn't migrated to a Meta account by March 2024 have been deleted.

But maybe something else is wrong with your account/email or your purchased games still can be restored.

Reach out to support so they can look into that. 

Send a PM @MetaQuestSupport

Click on their name, next click on the "message" button.

Good luck🤞