Locked out of all my accounts
I'm locked out of all of my accounts have been since Monday I can't get a hold of anyone no one is responding and this is really irritating. I should not be locked out of something that I purchased I...
Forum Discussion
Hi, Craig8379
Thanks for reaching out to Meta Quest Support.
We appreciate you reaching out to us to get help with your Facebook and Instagram accounts, we aren't able to send you an email unless you message us privately but we are more than happy to help.
In order to get your account back up and running, you will have to contact Facebook and Instagram directly through their help centers.
To get to the Facebook help center, please try using this link.
To get to the Instagram help center, please try using this link.
We wish you all the best in getting your issue resolved. Should you ever have any quires in regards to Meta Quest VR products or services, feel free to reach out to us at anytime!
I cannot hit the links to go into either one because Facebook says they need to identify me by my identity I've done that twice. I filed an appeal on the 5th they locked me out of my account for no reason and from Reading I'm seeing other people are having the same problem I don't know what you guys are doing who's supposed to be doing this but you guys need to do better because people pay too much money for this and like I said you're messing with my mental health. And does it matter which one locked you out because it came across my Instagram and that's the first thing that locked me out and everything else just followed like Domino's. But my Oculus says logged out and I did not log out.