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Tzipitl's avatar
Tzipitl
Honored Guest
10 days ago
Solved

Meta Horizon app black screen

The app keeps showing a black screen. My Quest 3 headset, which I just bought, stays on the screen asking me to enter the pairing code to link it to my account, but since the Meta Horizon app is stuc...
  • Choleni's avatar
    10 days ago

    Hi Tzipitl​ πŸ™‚

    The Horizon app works without issues for me.

    Uninstall/reinstall the phone app and see if it works then. 

    If you still only get a black screen on your phone, maybe use another phone or a tablet to pair the Quest.