Meta Horizon closes instead of casting
My Oculus (Meta Quest) is connected via Bluetooth to the Ipad. Meta Horizon recognises that they are connected. When I press Cast there is the screen for a couple of seconds saying that it is searchi...
Forum Discussion
Did anyone solve this. I can not cast from my quest 1. I get the same issue on meta horizon app on iPad and android phone. The headset is connected and when I click cast from within the headset, the app responds but gets stuck in the casting screen that says “Keep the headset on and connected to the internet “ but it never progresses to actually cast.
Hi MarkVDB and thanks for contacting us.
We understand you've having trouble casting from your Quest 1 and there are a few troubleshooting steps we'd like to recommend.
If you are unable to cast to your mobile phone or tablet:
- Log in to your Meta account and to the Meta Horizon mobile app on the mobile device that you want to cast to. Make sure that you are logged in to the same account as on your Quest device.
- Confirm that your headset and the device that you're casting to are on the same Wi-Fi network.
- If you are still unable to cast, restart your headset, phone and the device that you're casting to.
- Check for software updates on your devices.
- If you still can't cast, restart your Wi-Fi router.
If you are unable to cast to a web browser:Make sure that you're logged in with the same account on your browser. You can log in at oculus.com/casting.
If you need further assistance, please feel free to send us a private message so we can investigate further:
- Select our name to get to our profile page, or click here
- Click "Send a Message"
Remember, you must be logged in to the community to send us a private message. Thanks!
