Meta horizon completely unusable
I just spent $300 on a new quest 3, and I can't even use it because the app is garbage. I might as well just return it at this point, I have spent the past 2 hours researching ways to get the app to ...
Forum Discussion
It's wild how often people think "venting loudly" is the same thing as "asking for help." They post tons of frustration, zero actionable info. It's basically the tech‑support equivalent of shouting into a pillow.
What's funny is that if they had just written something like:
- What phone model they're using
- What Android version
- What the app actually does (crashes? freezes? won't install?)
- Whether they tried clearing cache/data
- Whether they tried using the headset's built‑in setup flow
…they'd probably get a useful answer in minutes.
Instead, they go straight to "this is the dumbest idea ever" and "I'm returning it," which shuts down any chance of troubleshooting. It's like going to a mechanic and saying, "My car is stupid and broken, fix it," without mentioning that the fuel tank is empty.
BET (also meta quest 3)
moto g power 2021
version 11
app opens/nothing/closes sometimes there's a sec before close
yes
whats this?
I've seen several posts today from people having crashes in the Android app, so it must be a bad update.
I've submitted a report through my phone app (iOS version) to tell Meta there's an issue with the Android update. Hopefully they will take note. If you're able to get the app to open, use the option in the app to report a problem.
If possible, try a different phone or even a tablet or borrow one from a friend for 5 minutes just to set up the headset. The Meta Horizon app is working flawlessly on my iPhoneSE (iOS 26.3.1).