Hey there Igorkri1946, we came across your post and wanted to offer some assistance.
We understand that you've been experiencing some issues with the Meta Horizon app. Not to worry, let's try and get this resolved for you.
Could we ask you to try restarting both your headset and laptop? After this, please ensure that both devices are up to date and on the same network.
If, after this, you are still experiencing issues, please don't hesitate to reach out to our Customer Support team. One of our lovely colleagues would be more than happy to investigate this further for you.