Forum Discussion

Igorkri1946's avatar
Igorkri1946
Honored Guest
5 months ago

meta horizon does not work

I have everything brand new: powerful laptop Lenovo Legion, Meta Quest 3 helmet, brand cable and downloaded this Meta Horizon app. After installation it froze at the page with avatars and does not mo...
Igorkri1946's avatar
Igorkri1946
Honored Guest
5 months ago

Thanks for your reply. I did what you suggested several times. Same result. How can I contact your lovely colleague?

MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
5 months ago

Hi there,

 

Thank you for updating us! You can contact us through emails via Meta Quest Support or private message, to do so: 

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We hope to hear from you soon!

  • Igorkri1946's avatar
    Igorkri1946
    Honored Guest
    5 months ago

    I still got no solution.

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager
      5 months ago

      Hey there Igorkri1946, we've just sent you a private message, please respond to that so that we can continue looking into this problem for you.

      Hope you have a great day in the meantime!