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Scorpi7202's avatar
Scorpi7202
Honored Guest
5 months ago

Meta Link keeps crashing

Hello, 

I have a Meta Quest 3 
Driver currently Meta Link version currently

Windows 10 updates up to date (both computers) All drivers etc.

I have the problem that Meta Link keeps closing and crashing on its own. 

I tried connecting it via USB 3.0 and USB 3.2 to two different computers, and on both computers I have the problem that the link simply breaks without warning. I also ordered a second cable from a different brand, but it behaves exactly the same way.

4 Replies

  • Try closing all other apps that you dont need while running the game

    • Scorpi7202's avatar
      Scorpi7202
      Honored Guest

      Nothing is overloaded or anything.

      I also tried running only the Meta Quest link on the computer and on the Quest, but even when only the link is active, it just crashes after a certain time with no error message or context. Then I'm back at the screen where I can connect to the PC.

  •  

     muchisimos problemas yo llevo desde que la hicieron sin poder entrar directamente. Buenas, desde que hicieron la última actualización, link está dando

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi Scorpi7202

     

    We came across your post and noticed that you are experiencing some issues with your Meta Quest Link app on your PC. We would love to get you back to adventuring in the world of PCVR as soon as possible! 

     

    We recommend to manually uninstall the Meta Quest Link App and then try to install again. 

     

    If the issue still persists after trying these steps, we would like to invite you to message us so we can take a further look into this!

     

    You can contact us by selecting our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message. 
    If you have already done so, someone from our support team will be with you as soon as possible!